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Call
+639177508213
Contact
denuostore@gmail.com
Store info

Appointments are unavailable until further notice

Directions

Metro Manila, Philiippines

Metro Manila, Philiippines

Appointments are unavailable until further notice

FAQ


FREQUENTLY
ASKED
QUESTIONS


Do you have a physical store?
We mainly sell online with the occasional pop-up stores and scheduled appointments to our headquarters. (all appointments are suspended until further notice)

Do you ship internationally? How are your rates?
Yes, we ship world-wide.  We have standard shipping rates available based on weight and size.  These values may be reduced or may increase upon final calculations with our courier. We refund any over-payments.

How long is shipping? Which Couriers do you use?
With respect to the precautionary measures still in place, our shipping within Metro Manila dispatches once to three times a week (every Monday, Wednesday and Friday) – limiting contact these times as well as carbon footprint.

Couriers: Blitz Delivery, Mr Speedy

Can I pick-up my order?
Yes! Send us a message via Instagram (@denuo), denuostore@gmail.com or here to book your pick-up schedule.  Kindly observe social distancing protocols.

What if my order doesn't fit right?
Check out our Return Policy for more information.

How do you price your items? 
Through the following criteria: quality, novelty and provenance.  In addition, our brand and business practice contribute to our overall values.

What sustainability measures do you take?
Recirculation, bio-degradable/reusable/reused packaging, slow production, environmentally gentle quality control (laundry and other care processes) – all in investment toward culture development.

How to you source vintage in the Philippines?
Through estate sales, private archives and other markets throughout the Philippines. 

    Where can I learn more about sustainable fashion?
    Read our Sustaining Intimacy column for insights or visit Fashion Revolution




    Your question hasn't been answered? We'd love to hear it!  Message us below, at denuostore@gmail.com and/or any of our platforms.